Privacy Policy

Effective: January 5, 2017

Thanks for using PDFlower. Here we describe how we collect, use and handle your information when you use our websites, software and services ("Services").

What & Why

We collect and use the following information to provide, improve and protect our Services:

Account. When you register on our site, place an order, subscribe to a newsletter, respond to a survey or enter information on our site, we collect, and associate with your account, information like your name, email address, payment info(supported by Stripe gateways, https://stripe.com/it/privacy/), and account activity to help you with your experience.

Services. Our Services are designed to make it simple and easy for you to reflow Your PDF Files for small-screen reading. To make that possible, we store, process, and transmit Your files — as well as information related to it. This related information can be things like the password of PDF file to open and extract contents.

Usage. We collect information related to how you use the Services, including actions you take in your account (like uploading, editing, viewing, and moving files or folders). This helps us provide you with features like the "Events" page and reflowing history.

We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.

Cookies and other technologies. We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your login state for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.

With whom

We may share information as discussed below, but we won't sell it to advertisers or other third parties.

Others working for PDFlower. PDFlower uses certain trusted third parties (for example, providers of customer support and IT services) to help us provide, improve, protect, and promote our Services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy, and we'll remain responsible for their handling of your information per our instructions.

Certain features let you make additional information available to others.

Other applications. You can also give third parties access to your information and account - for example, via PDFlower APIs. Just remember that their use of your information will be governed by their privacy policies and terms.

Law & Order. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of PDFlower or our users; or (d) protect PDFlower's property rights.

Stewardship of your data is critical to us and a responsibility that we embrace. We believe that our users' data should receive the same legal protections regardless of whether it's stored on our services or on their home computer's hard drive.

How

Security. We continue to work on features to keep your information safe. Our website is scanned on a regular basis for security holes and known vulnerabilities. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Retention. We'll retain information you store on our Services for as long as we need it to provide you the Services. If you delete your account, we'll also delete this information. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

Where

Around the world. To provide you with the Services, we may store, process and transmit information in the United States and locations around the world - including those outside your country. Information may also be stored locally on the devices you use to access the Services.

Changes

If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.

We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

Contact

Have questions or concerns about PDFlower, our Services and privacy? Contact us at [email protected].